Required Qualifications and Experience

Education

• Bachelor’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution with three years of relevant professional experience; or

• High School diploma with five years of relevant professional experience.

Experience

• Operational experience at a U.S. POE is required, with a strong understanding of movement workflows and direct coordination with CBP.
• ​Demonstrated knowledge of airline processes and CBP procedures relevant to the arrival and onward movement of IOM-assisted beneficiaries.
• ​Prior Movement Operations, transportation-related and/or management experience are strongly preferred.
• ​Work experience in programs including movement operations component, particularly in resettlement programs.
• ​Experience with guiding and leading junior staff members.

• ​Experience with communicating with beneficiaries.​

  Skills

• Computer/software literate with good knowledge of Microsoft Office.

• ​Strong interpersonal and communication skills.

• ​Attention to detail and ability to organize.

• ​Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.

• ​Team leading skills

• ​​​Computer/software literate with good knowledge of Microsoft Office.

• ​Strong interpersonal and communication skills.

• ​Attention to detail and ability to organize.

• ​Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.

• ​Team leading skills

  Languages

• For this position, fluency in English is required (oral and written).

  OTHERS

• ​Must meet the badging and security clearance requirements at the respective POE, which includes a background check and fingerprinting as per airport authority regulations.
• ​Must reside in the U.S., with preference given to candidates who meet local or state residency requirements applicable for badging at POE.​

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies