Education:

• Secondary education, preferably supplemented by relevant training, or university degree in social sciences;

Work Experience:

• Minimum five years of relevant professional experience in social protection, child protection, social services, local governance, community-based service delivery, programme implementation.
• Strong experience in stakeholder coordination with local authorities, Centres for Social Work, service providers, civil society organizations and/or development partners.
• Experience in monitoring, reporting, risk identification and preparation of concise implementation reports.

Knowledge/Expertise/Skills:

• Strong understanding of social protection, child protection, local governance and community-based service delivery in Bosnia and Herzegovina.
• Strong planning, organizational and coordination skills.
• Demonstrated stakeholder engagement and facilitation skills.
• Ability to work effectively with local authorities, Centres for Social Work, service providers and other local stakeholders.
• Ability to work independently across multiple field locations and manage competing priorities.
• Strong problem-solving skills and ability to identify implementation bottlenecks and propose practical solutions.
• Demonstrated ability to meet deadlines and produce concise, high-quality written reports.
• Valid driving licence and ability to self-drive to a minimum of five target locations.

Language Requirements:

• Fluency in written and spoken local languages of Bosnia and Herzegovina.
• Proficiency in written and spoken English.

• Previous experience with UNICEF, UN agencies or EU-funded programmes.
• Understanding of UNICEF’s mandate, brand and programme standards.
• General knowledge of UN and UNICEF procedures and programming principles.
• Prior experience supporting social protection reform, integrated service delivery or local social protection planning.
• Experience coordinating or quality-assuring the work of field-based teams or consultants.
• Excellent communication and interpersonal skills.
• Adaptability, resourcefulness and ability to work effectively in changing field conditions.
• Approachable and collaborative working style.