BA university degree in information systems, knowledge management, information management, business administration, organisational design, communications, computer science or another relevant field. A first university degree combined with additional relevant professional experience may be accepted in lieu of an advanced degree.
Work Experience:
At least 5 years of progressively responsible professional experience in digital workplace transformation, knowledge management, collaboration platforms, information architecture or related fields
Demonstrated experience designing and configuring modern SharePoint Online sites, pages, navigation, document libraries, metadata, permissions and governance.
Demonstrated experience applying Microsoft 365 tools to real business needs, including relevant experience with Teams, Lists, Forms, Power Automate and Power BI.
Proven experience in user research, service or user-centred design, facilitation, requirements analysis, prototyping and user acceptance testing.
Proven experience developing and delivering role-based training, job aids and practical capacity transfer for non-technical users and site administrators.
Demonstrated experience managing comparable digital transformation projects using practical project management methods, including work planning, risk and issue management, quality assurance, project documentation and change control.
Demonstrated experience applying organisational change management and adoption principles to technology-enabled workplace transformation.
Language Requirements:
Excellent written and spoken English and strong stakeholder engagement, facilitation and documentation skills.
Relevant Microsoft certification or equivalent demonstrated expertise in SharePoint, Power Platform or Microsoft 365.
Experience supporting digital workplace or knowledge management assignments in the UN, international development, public sector or another complex multi-section organisation.
Experience with content migration, records management, search optimisation, accessibility and change management.
Experience working in Uganda or a comparable country-office environment
